Frequently Asked Questions

How do I bring PEAK Theatre Arts to my students?

Simple! Call us at 424-380-0793 or email us at jessica@peaktheatrearts, and a team member will contact you within 24 hours. 

 

What is your registration policy? 

Parents & Caregivers:

The registration form must be completed, and the class fee must be paid in full, before the first day of class. We cannot guarantee participation in a class without completed registration and payment.

School & Community Partnerships:
For schools and organizations interested in partnering with us, please get in touch with us directly to discuss your program needs. To reserve your program dates, we require a 30% deposit of the total invoiced amount. This deposit confirms your booking and allows us to begin preparation. The remaining balance is due in accordance with the terms outlined in your agreement.

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What is your Late Registration & Payment?

• Registrations and payments must be completed before the first day of class. Late registrations will only be accepted if space is available and at the discretion of PEAK Theatre Arts.

• We do not automatically offer prorated tuition for missed classes due to late registration; however, prorated rates may be considered on a case-by-case basis, subject to prior approval.

 

What is your class minimum policy?

To ensure a quality learning experience, each class requires a minimum enrollment of 8 students. If fewer than 8 students register, PEAK Theatre Arts will cancel the class. Families will be notified at least 24 hours before the scheduled start time and will receive a full refund to the original payment method.

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Can my child join a class at any point in the semester?

We strongly recommend starting on the first day, as our programs are comprehensive and build on each other. However, we understand that through word of mouth and peer enthusiasm, young people may want to join a class after it's started. Late enrollments are considered on a case-by-case basis. In most cases, the first two weeks are the best window to jump in before we dive deeper into the curriculum.

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No-Show Policy

If an enrolled child does not attend class and no notice is given before the class start time, the session will be considered a “no-show.” Two consecutive no-shows are not eligible for refunds, make-up classes, or credit.

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Can I transfer my child to another class or workshop?

We understand that schedules change. If space allows, you may request to transfer your student to a different class or session. Transfer requests must be submitted at least 72 hours before the start of the first class. Transfers are not guaranteed and are granted at the discretion of PEAK Theatre Arts.

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Is there a way for my student to audit a class or program before committing to a full session? 

Absolutely. We have a PEAK-IN Session, a 45-minute after-school workshop for potential partners to see us in action. Students can expect to engage in a variety of theatre games and activities. Please call us at 424-380-0793 to coordinate an audit. A team member will contact you within 24 hours. Please note: a minimum of 10 students is required to be present for one of our teachers to visit your school. 

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​What is your cancellation policy?

For Parents & Caregivers:

• Cancellations less than 48 hours before class:
  No refund or credit will be issued. Your registration holds a spot that becomes unavailable to other students.

• Withdrawal after the first class:
  If you decide not to continue after the first day, we’re happy to offer a credit toward a future class. No refunds will be issued.

• Cancellations 72+ hours before the class starts:
  You will receive a refund minus a $25 cancellation fee.

For Schools & Community Partners:

• If schools need to cancel a scheduled class or program, we require at least 10 business days’ notice. Cancellations made with less than 10 days' notice forfeit the 30% deposit, as it secures your program slot and covers planning and operation costs.

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What is your Medical Emergency Policy?

While PEAK Theatre Arts teaching artists are trained in First Aid and CPR, we do not have a medical professional on staff. Students are welcome to carry their medicine with them, but our teaching artists cannot administer medicine of any kind (including prescription and over-the-counter drugs or topical ointments). In the event of a medical emergency, if we are unable to contact a parent/guardian or if time does not permit, 911 services will be utilized. All expenses incurred are the responsibility of the parent/guardian.

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What is your COVID Policy? 

Please click the link to review our COVID policy in full detail. 

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What is your Attendance Policy?

Upon registering for class, students agree to the following: 

• Attend all classes and rehearsals

  • Class schedules and times are posted on the registration page. 

• Students will remain in class or dress rehearsals for the full duration of the class or dress rehearsal, or until they are excused.

• If a student must miss a class or rehearsal for any reason, parents must contact us at peakyouthprograms@gmail.com

• If a student misses more than two classes or one dress rehearsal for any reason, they understand that they may lose their role or position.

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What is your Student Conduct Policy?

We strive to create a safe, respectful, and creative environment for all participants. PEAK Theatre Arts reserves the right to remove any student whose behavior is disruptive, unsafe, or negatively impacts the experience of others. 

By enrolling in PEAK Theatre Arts Programs, students agree to the following:

• Honor all school policies and rules. 

• Assist with rehearsals and the showcase in any capacity, including setup and breakdown.

• Take care of all props and return them to the teaching artist at the end of the rehearsal and showcase. 


• Make rehearsals the best they can be.

Also, we do not tolerate any form of physical or verbal abuse, harassment, vandalism, or the use of any illegal substances. Any behaviors violating this policy will be addressed, and the student may be asked to leave class. No refunds will be issued if the PEAK Theatre Arts behavior policy is violated.

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What should my student bring to class?

First and foremost, students should bring their passion, a can-do attitude, and imagination! All students should wear comfortable clothing that allows them to move freely, along with closed-toe shoes that will stay on their feet when jumping, crawling, and rolling around. Please bring a light snack and a water bottle. 

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Is there a final performance showcase?

PEAK Theatre Arts focuses on exploration, technique, and “process” rather than “product.” That being said, we allow students to share what they have been learning with an audience, so all of our classes will give a showcase. Friends, family, and community members are invited to attend.

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Does everyone get to have a role in the play?

There is an opportunity for students to shine centerstage and backstage, whether acting or working as a set designer, costume designer, or even stage manager. We believe theatre arts offers opportunities to create, learn, and grow. Students can choose between performance and production; our teaching artists will nurture their interests and talents. For students interested in performance, everyone will have a speaking role in the play and a chance to shine, although not every role will have the same number of lines to memorize. As we say in theatre, "There are no small parts, only small actors." This is our way of encouraging our students to make the most of their role. 

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How are roles determined?

The “audition process” is informal, allowing both experienced and beginning actors to feel comfortable. On the first day of class, our teaching artist will lead the students in acting games and improv exercises, observing how each student utilizes their voice, body, and imagination. Although students can express the role or position they would like to play, the PEAK teaching artist will make all final choices when assigning the roles and positions to each student.

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What should my child wear for dress rehearsals and showcases?

All students should wear black bottoms, white tops, and comfortable closed-toe shoes. PEAK will provide any costumes or props.

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Photography and Videography Release

PEAK Theatre Arts may photograph, record, or film students during classes, rehearsals, and performances for educational, promotional, or archival purposes. By enrolling, you grant permission for your child to be included in these materials. If you do not wish for your child to be photographed or recorded, please be sure to mark this clearly on your media release forms. Please review the Media and Photo Consent Section on our Terms of Service Page.​​