Privacy Policy
Effective Date: January 1st, 2025
Peak Theatre Arts, LLC (“we,” “us,” “our”) is committed to protecting the privacy and security of the personal information of our website visitors, program participants, parents/guardians, and all individuals who engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or otherwise interact with us. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide, including but not limited to:
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Name, email address, phone number, and mailing address
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Information submitted through registration forms, program inquiries, surveys, or online forms
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Communications sent via email or other channels
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Information submitted during program enrollment or payment processing
1.2 Information Collected Automatically
When you visit our website, our systems and third-party service providers (such as Wix) may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed, links clicked, and browsing activity
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Aggregate analytics data
1.3 Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other tracking technologies to improve functionality, analyze site usage, and support marketing efforts.
You may adjust your browser settings to refuse cookies; however, doing so may impact site functionality.
2. Use of Personal Information
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We collect and use personal information for the following purposes:
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To provide, operate, and improve our programs and services
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To manage program registrations, payments, and communications
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To respond to inquiries and provide customer support
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To send service-related notifications and program updates
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To deliver newsletters, promotions, and marketing communications (with the ability to unsubscribe at any time)
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To conduct surveys and gather feedback
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To comply with applicable laws, regulations, and contractual obligations
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To generate aggregated and anonymized data to improve our services
We do not sell or rent your personal information to third parties.
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3. Legal Basis for Processing
Where required by law, we process your personal information based on one or more of the following:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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4. Storage, Security, and Data Retention
Our website and data are hosted on the Wix.com platform. Wix stores data on secure servers behind firewalls and complies with industry-standard security practices.
We may also store limited data through third-party platforms such as email service providers, scheduling tools, and payment processors.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete, anonymize, or archive it.
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5. Payment Processing
If you enroll in a paid program or purchase a product, payment information is processed securely through Wix-approved PCI-DSS compliant payment gateways (e.g., Stripe, PayPal).
We do not store full credit card numbers on our servers.
6. Disclosure of Information
We may share personal information only in the following circumstances:
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With service providers (e.g., Wix, email marketing platforms, and payment processors) who assist with our operations
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With business partners, when necessar,y to deliver a service you have requested
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To comply with legal requirements, court orders, or law enforcement requests
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To protect our legal rights, safety, or property
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With your explicit consent
We do not share personal information with unrelated third parties for their independent marketing purposes.
7. Children’s Privacy
As an arts education company serving minors, we take children’s privacy seriously.
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We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or legal guardian.
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Any information related to minors must be provided by a parent/guardian during registration.
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If we become aware that personal information has been collected from a child without proper consent, we will delete it promptly.
Parents and guardians may contact us at any time to access, review, or request deletion of their child’s information.
8. Third-Party Services and External Links
Our website may include links to third-party websites or use embedded tools from platforms such as YouTube, Google, MailerLite, or social media networks. These services may collect data independently in accordance with their own privacy policies.
We are not responsible for the privacy practices of third-party sites, and we encourage users to review their policies.
9. Communications
We may contact you for purposes related to:
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Program updates and service information
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Account management
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Customer support
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Surveys, feedback, and program evaluation
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Marketing communications (with opt-out options available)
We may contact you via email, phone, text, or postal mail, depending on your preferences.
10. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Withdraw consent at any time
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Request deletion of your personal data
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Opt out of marketing communications
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Restrict or object to specific data processing activities
To exercise these rights, please contact us at:
jessica@peaktheatrearts.com
Subject line: Privacy Request
11. Amendments to This Policy
We may update or modify this Privacy Policy at any time. Updates will take effect immediately upon posting on our website. If material changes are made, we will post a notice or otherwise inform users as required by law.
We encourage you to review this policy periodically.
12. Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact:
Peak Theatre Arts, LLC
Email: jessica@peaktheatrearts.com
Subject line: Privacy Policy Question